Customer Feedback - Sofa Italia Leather Sofas

While many of our sofas are contemporary by design, our business has been built upon good old fashioned values. We endeavour to provide high levels of customer service that are unfortunately now difficult to find in today’s consumer market.

• I would like to thank you for excellent service from my first contact through to very efficient and speedy delivery. I am absolutely delighted with the sofa - the colour and Quality are exactly as I had hoped - thank you again I have already been recommending you to my friends. Sarah

• I bought a black Terni 2 seater and arm chair from you just prior to Xmas - sorry for the delayed feedback! I have to say the build quality and quality of the leather is amazing; and at a highly competitive price too. Your sofas really put high street quality to shame - I'd never buy from them again! If anyone is worrying about ordering from sofaitalia because they haven't seen the sofa in the flesh or are worried etc, then don't, you will not be disappointed. Sofa Italia runs a totally trustworthy service provided by honest people; buy with confidence. I'm recommending you to everyone who I know and hope you continue the excellent service. Well done! Many thanks Sachin

• The sofa is class. thank you for your 1st class service . Anna, London

• Thank you. Leather sofa arrived well packaged and on time if not a few days before was due. Communication about delivery was good. Was very happy with style and quality of the sofa which in turn makes the price very attractive. Thanks again, I will recommend you to anyone I talk to regarding leather sofas. C Gray

• The sofas have arrived last monday as promised. They are beautiful. Thank you so much - it is a pleasure to do business with you. Delivery men were great. Very pleased. Thankyou Wendy D

• Our sofas arrived at 8 30 this morning and we are delighted with them they were well packed and are fantastic quality. many thanks sue and joe

• Just to say thank you for your excellent service. Sofa arrived today superb quality excellent and friendly service, beautiful sofa, thanks again, MR & MRS D

• Thanks Paul, I got the sofa today. It is wonderful and fantastic value for money. I love it ! Thanks again, Gary

• HI KARL, GREAT PRODUCT, AND YOUR HELP WAS EXCEPTIONAL WE LOVE OUR LATINA SUITES ,AND WE WILL RECOMMEND YOU AND THE STAFF AND YOUR QUALITY PRODUCT. MANY THANKS DAVE &CAROLE C NEWCASTLE

• Dear Karl, We just want to say a big thank you for your excellent customer service, ordering was really easy and your communication brilliant.Our new sofas arrived yesterday, they are stunning, we are thrilled with them.Thank you so much Marie and Alan

• Hi Paul - just a quick e mail to say thank you for getting the sofas here so quickly - there look really great and am very pleased with the quality. Stephanie H

• Great customer service...The delivery was spot on..and the suite is FABULOUS!!!!!!!!

• You wont buy suites of this quality for this money anywhere else! Its as Simple as that! Pete C

• My new sofas were safely delivered on Friday and with in half an hour of the scheduled delivery time ! which was great. As the the sofas, well ... LOVE them and every one that has seen them has loved them too !! Richard

• Just to let you know I am absolutely delighted with the sofa, it came yesterday and looks perfect! thankyou. Pamela S London

• Hi, I thought I'd drop you a quick line to let you know how delighted we are with the beautiful furniture, I have never bought anything from a web page without seeing it first until now - what a fantastic surprise, the quality is great and value for money beyond belief. We love it - delivery was superb, right day, right time, almost unheard of these days. Well Done and keep up the good work! Kind regards Jackie J

• Just a quick note to say how pleased we are with our new sofa. The quality of the sofa is excellent the and the delivery was punctual. I would highly recommend your company to anyone looking to buy a quality sofa. Many thanks Andrew & Michaela S.

• I would like to tell u how delighted i am with my three seater sofa and chair, I called at the warehouse because i was not sure that the price could possibly match the quality that you explain on your web page, i was pleasantly suprised the pictures on the web also do the sofas no justice. I purchased a three seater sofa and chair received it in a couple of days unable to find any fault and trust me i have looked, i love how the memory foam restores the seating back and its not cold to sit on like my old leather sofa, the quality is just how you say on your web site I also think its great to get such a bargain.I would recommend anyone to purchase from your company, once again many thanks for the professional and HONEST service that we received. Andrea, County Durham

• Hi Just a quicki to say thanks for the sofas and chair. Very pleased with all and look great. Good to have something immediately, didn't want to wait 3 months. Many thanks. Mr & Mrs W

• Just wanted to say a big thank you for the prompt and efficient manner you dealt with our order.We are absolutely delighted with the sofa. May I wish you and all your team a very Merry Christmas and Happy, Healthy and Prosperous New Year. With kind regards. Angela P

• Our sofa came on Wednesday – we bought straight from your website without testing, and by talking with you. Well what can I say absolutely, fantastic purchase, we all think this is sofa is brilliant, it is exactly as you explained. Many thanks and highly recommended to anyone – a totally fist class service from you all. Best regards,Graham

• Cannot fault this company in anyway!!!!! Amazing on every level !! USE THEM !!!! they were just how i expected them to be.They are fantastic and worth every penny !!Your people and delivery guys (Big thanks to Mel and Jason) made this the most easy transaction i have made in a very long time!! Thank you very much Justine L

• Just a quick line to say how satisfied we both are with our new sofa, the whole sevice from initial viewing to delivery was first class, the quality of the actual sofa far exceeds our previous purchases from well known "high street" stores, highly recommended.regards Carol&Peter. County Durham

• My Milan 2-seater arrived at 8.20am this morning superbly packed and with no damage. I must say how pleased my wife and I are with the sofa and believe that it represents fantastic value when compared with some well known high street stores. I purchased this sofa from you on Wednesday 24th October and I'm now sitting on it today 30th October. Impressive - especially when you consider that some of these high street stores are quoting 12/14 weeks for delivery - just fantastic - Thank you. I will have absolutely no hesitation in recommending Sofa-Italia to my family and friends. David C

• "I received my Taranto leather sofa over the weekend, and am more than happy with the product. Top notch service from Karl made this a fantastic buying experience. I will definitely refer Sofa Italia to colleagues and friends. Service, quality and price is second to none! Thanks! " Ben. London

• “Within a week of purchasing our sofas they were delivered. Karl is an asset to the company, his service, advice and aftercare service is of an extremely high standard. This high standard is also reflected in the quality of our sofas.Our sofas have been a wise investment, which not only look fabulous and sexy are also extremely comfortable. Thank you for making our experience with our purchase so easy.” Regards Jeremy & Leighanne

• "Just a quick line to say what an excellent service I received when ordering my sofa and two chairs from yourselves. I had been round all the high street outlets and there 100% leather claims, but yours really did come out head and shoulders above all the mass produced sofas and there wafer thin leathers, and you are on the doorstep, you are a credit to your profession. I would highly recommend you to anyone, near or far." Brian O. County Durham

• "Sofas delivered Last Monday. Very pleased with sofa's regards quality, price and efficient delivery.

• Would recommend 2 person delivery because they were heavy ! " Paul S

• "We have just taken delivery of two brown leather sofa’s from Sofaitalia.co.uk. I am writing to say how pleased we are with the superb quality and workmanship of the goods and the care taken in the wrapping and delivery. We looked around the normal retailers and there was absolutely no comparison in both quality and price. We shall certainly recommend you to our friends and family without hesitation." John T

• The sofa arrived yesterday. We are really happy with it. The leather is a lovely colour and its really comfortable. The delivery was prompt and on time. We love it! Rachel

• "It's the best decision we've made regarding furniture, both the quality of the product and the service has been excellent. We will happily recommend you to anybody." Mark & Lynn W

• "Thank you so much for the wonderful sofas you sold us. They are tops in both appearance and comfort, the leather is better than you described and certainly exceeded our expectations." Jack B

• "A HUGE thank you! I am over the moon with the new Roma sofa, the quality and softness of the leather is superb and you were right about not wanting to get off it! For anyone reading this on the testimonial page, "BUY WITH CONFIDENCE" the service I received from Karl and his team from the first contact through to the delivery driver has been excellent and with none of the typical 3-6 months wait normally associated with buying new furniture! Martin H

• "We had some anxieties about buying a suite we had never seen or sat on however or fears were completely unfounded. The service we have received has been second to none, we have been kept informed about the progress of our order and Robert and Karl have been professional and helpful throughout. Our suite arrived as planned and to out delight looks even better than the pictures online, the quality shines through and the suite looks classy and stylish as well as proving to be comfortable. Fantastic service!!!!! well done sofaitalia. If you are looking for a suite which oozes style and quality then look no further" Alice and Stephen S. Scotland

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